Laptop freezes after SP2 install
Hi!
I have the problem that my laptop does not boot up after updating to SP2. It just freezes on the progress bar. I have tried the WIndowsUpdate feature to install the new SP2 but the same thing happens. I also tried safe mode, same thing, it just takes more time to freeze.
Does anyone have ideas why this is occuring. It is a WindowsXP Pro with SP1a included. It was not bundled with my laptop, it's a retail version.
Thanks,
Sintax
Microsoft has a solution maybe
There are 2 articles regarding the prescott chip on microsoft. One about how to recover if you didn't install the patch. The other about where to go to get the patch for this chip.
http://support.microsoft.com/default...b;en-us;885626
http://support.microsoft.com/default...b;en-us;885627
I have tried the method 1 without success. But you can also try uninstalling service pack 2 from the recovery console when you boot from cd.
They have an article for this as well.
http://support.microsoft.com/default...b;en-us;875355