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Thanks, Conan. I'll give that a try, but not tonight.

In the meantime, if anyone has other insights, I'd appreciate them.

Thanks, Conan, but I've already tried uninstalling ZoneAlarm. And after uninstalling it, I shut down the computer several times. It invariably ends with all the proper messages for Windows shutting...

That's possible, although I'm pretty sure it happens whether ZoneAlarm is running or not. I uninstalled ZoneAlarm, and it still happened.

I did have a problem with ZoneAlarm Plus 3.0 and NAV...

Yes, I have both a CDRW and a USB 80 gig hard drive that I can do backups to.

And yes, I'm using Zonealarm.

I am using windows XP. When I shut down, or attempt to reboot, after Windows has shut down, I get a blue screen of death with the error message IRQ_NOT_LESS_OR_EQUAL error, and that my machine has...