Hi booger
I think I will have to contact ntl at some ridiculous rate per minute. I don t know if I made it clear before butwe only have one disk and user name and password. On win 98 I added her to my e mail in OE 6 and it worked but now I ve just started with XP it won t allow us to set up an additional e mail account using the same user name and password with one ntl account. Also with two log ins on our pc with XP it confuses the matter further. No wonder there s a site called nthell or ntlhell can t remember which but seems suitable.Thanks for all your suggestions if you have any more then I d appreciate it booger.