combo issue

[lynchknot]

Hello, I have a problem. First of all my system is not recognizing IE

Logfile of HijackThis v1.98.2
Scan saved at 12:15:50 PM, on 10/3/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Photoshop elements will not open nor reinstall because:



I have photoshop 7 working but there seems to be no PNG support (help file not working as well):



Does anyone know a solution to any of the above? I did not have the problem until recently - I think has to do with reg cleaner - Thanks.

[z3n]

I know this sounds a little obvious, but in Photoshop, have you checked the mode (Image/mode) you are in ?

CMYK and LAB don't support PNG.

If you have IE set as your default browser (which I find hard to believe considering your relationship with FF) this would explain the Photoshop help file not be able to work, as it needs a browser to function.
The help file is just looking for the same browser thats not working.

Looks to me like the quickest solution is to re-install IE.

[lynchknot]

So then I try to reinstall IE



Eventually I end up going the n0ob route and use system restore. Well, Photoshop Elements is back (I prefer it over Photoshop - no png support as well) but now I lost PNG support and I still can't reinstall it because the system still cannot see IE.

[egghead]

when your image is loaded in photoshop check that you are in the correct mode to save your files

goto image/mode

choose rgb to save as ping ,

CMYK and LAB do not support PNG as z3n has stated and let us know if you are alredy in rgb and you still have this problem

[lynchknot]

Egghead, I can't even get a png image into photoshop. They are not even visible. If new image, it's already set at RGB and still no PNG save listed.

BTW, you are the only one I see posted on this thread. I am using board options.