XP Shutdown problem

[FastGame]

If you go to "Administrative Tools" > "Event Viewer" does it list any errors in any of the groups ?

If it does, right click on the error choose Properties and post what it says.

[efc]

Here are a couple links that should be helpful.

One

Two

[Kane]

ccApp.exe component of NAV 2003 can cause this problem.

http://service1.symantec.com/SUPPORT...vy=&csm=no

http://support.microsoft.com/kb/831431/en-us

[Ben1979]

Hey efc,

the aumha.org link suggests that with USB device problems, I should upgrade to SP2, but I've done this already.

Any ideas?

[efc]

Which usb devices do you have? Do you know which device is causing the problem?

[Ben1979]

Thanks guys for your responses.

FastGame, when I use Event Viewer, I get an Error from the Service Control Manager with the following message:

The hpdj service failed to start due to the following error:
The executable program that this service is configured to run in does not implement the service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I also get a Warning with this message:

The attempt to power off USER-TTBU8G1D9C failed

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.