Quote Originally Posted by wumply
On or about April 8 two programs appeared in the Program listing. We've no idea how they got there. They are: Security Troubleshooting; url is http://youronlinesecurity.com. Then: Onlinesecurity Guide; url is http://safetydefender.com. They appeared like legitimate sites--I found the first one anyway via Google and visited the site and have had no problem. ????
Hi wumps, those two sites are real bad and so are the programs http://www.spywarewarrior.com/rogue_anti-spyware.htm

Yes I would say he's infested......

What should he do ? considering system restore is borked, crashes, I'd pull my important data off and reinstall XP.

You could try and remove the programs, use MS WindowsDefender, and this http://www.techzonez.com/forums/showthread.php?t=18317