dr. watson problems

[SUGASHAK329]

[COLOR="DarkRed"]hi guys,

i use a music production program called fl Studio 4, but recently i had a trojan infection, but i was able to take care of it. but now when ever i try to open the program dr. watson steps in and terminates the load up... i don't understand why this is happening...can you help?

[SUGASHAK329]

here is a copy of the dr. watson log file...


Application exception occurred:
App: C:\Program Files\FLStudio4\FL.exe (pid=3728)
When: 4/9/2006 @ 18:18:46.265
Exception number: 80000007
()

*----> System Information <----*
Computer Name: HOME_PC
User Name: Jes
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 15 Model 1 Stepping 2
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner: Jes

*----> Task List <----*
0 System Process
4 System
516 smss.exe
572 csrss.exe
600 winlogon.exe
652 services.exe
664 lsass.exe
812 Ati2evxx.exe
824 svchost.exe
884 svchost.exe
952 svchost.exe
1284 Ati2evxx.exe
1348 Explorer.EXE
1376 spoolsv.exe
1432 ccEvtMgr.exe
1624 CTHELPER.EXE
1676 CFD.exe
1692 realsched.exe
1736 HydraDM.exe
1756 cli.exe
1768 ccApp.exe
1960 CTSysVol.exe
1968 CTDVDDet.EXE
196 jusched.exe
188 RcMan.exe
396 ctfmon.exe
420 FreeRAM XP Pro.exe
508 CLI.exe
1164 VAServ.exe
1800 CTsvcCDA.exe
1872 DkService.exe
1936 navapsvc.exe
1576 NPROTECT.EXE
1812 wdfmgr.exe
236 MsPMSPSv.exe
2064 SymWSC.exe
3124 alg.exe
2992 drwtsn32.exe
3728 FL.exe
848 drwtsn32.exe
3780 msmsgs.exe

*----> Module List <----*
(0000000000400000 - 000000000041b000: C:\Program Files\FLStudio4\FL.exe
(0000000000ba0000 - 0000000000f3d000: C:\Program Files\FLStudio4\FLEngine.dll
(0000000010000000 - 00000000100dc000: C:\Program Files\FLStudio4\lameenc.dll
(000000005b0a0000 - 000000005b0a7000: C:\WINDOWS\system32\umdmxfrm.dll
(000000005cd70000 - 000000005cd77000: C:\WINDOWS\system32\serwvdrv.dll
(000000005d090000 - 000000005d127000: C:\WINDOWS\system32\comctl32.dll
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll
(0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\system32\wsock32.dll
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\winspool.drv
(00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\winmm.dll
(0000000077120000 - 00000000771ac000: C:\WINDOWS\system32\oleaut32.dll
(00000000773d0000 - 00000000774d2000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\msacm32.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\version.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077d40000 - 0000000077dd0000: C:\WINDOWS\system32\user32.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\advapi32.dll
(0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f57000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(000000007c800000 - 000000007c8f4000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d5000: C:\WINDOWS\system32\shell32.dll
(000000007db10000 - 000000007db99000: C:\WINDOWS\system32\hhctrl.ocx

*----> State Dump for Thread Id 0xce0 <----*

eax=009e0000 ebx=0012eb94 ecx=00001000 edx=7c90eb94 esi=00000094 edi=00000000
eip=7c90eb94 esp=0012eb78 ebp=0012ee80 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
function: ntdll!KiFastSystemCallRet
7c90eb89 90 nop
7c90eb8a 90 nop
ntdll!KiFastSystemCall:
7c90eb8b 8bd4 mov edx,esp
7c90eb8d 0f34 sysenter
7c90eb8f 90 nop
7c90eb90 90 nop
7c90eb91 90 nop
7c90eb92 90 nop
7c90eb93 90 nop
FAULT ->ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
7c90eb95 8da42400000000 lea esp,[esp]
7c90eb9c 8d642400 lea esp,[esp]
7c90eba0 90 nop
7c90eba1 90 nop
7c90eba2 90 nop
7c90eba3 90 nop
7c90eba4 90 nop
ntdll!KiIntSystemCall:
7c90eba5 8d542408 lea edx,[esp+0x8]
7c90eba9 cd2e int 2e

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
0012ee80 7c965714 0012f020 0012f2f4 009d447f ntdll!KiFastSystemCallRet
0012efc0 7c9661a1 0012f020 00000003 c0000005 ntdll!RtlTraceDatabaseAdd+0x1b9
0012f2f8 7c94ea5f 009d447f fffffffe fffffffe ntdll!RtlUnhandledExceptionFilter+0xb2
0012f34c 7c93783a 009d447f 00000003 0012f3e0 ntdll!RtlInitializeSListHead+0x15a4f
0012f3c8 7c90eafa 00000000 0012f3fc 0012f3e0 ntdll!LdrAddRefDll+0x221
0012f6d0 00000000 00f29876 00000001 0012f70c ntdll!KiUserExceptionDispatcher+0xe

*----> Raw Stack Dump <----*
000000000012eb78 ab e9 90 7c d5 33 86 7c - 02 00 00 00 b0 ec 12 00 ...|.3.|........
000000000012eb88 01 00 00 00 01 00 00 00 - 00 00 00 00 43 00 3a 00 ............C.:.
000000000012eb98 5c 00 57 00 49 00 4e 00 - 44 00 4f 00 57 00 53 00 \.W.I.N.D.O.W.S.
000000000012eba8 5c 00 73 00 79 00 73 00 - 74 00 65 00 6d 00 33 00 \.s.y.s.t.e.m.3.
000000000012ebb8 32 00 5c 00 64 00 72 00 - 77 00 74 00 73 00 6e 00 2.\.d.r.w.t.s.n.
000000000012ebc8 33 00 32 00 20 00 2d 00 - 70 00 20 00 33 00 37 00 3.2. .-.p. .3.7.
000000000012ebd8 32 00 38 00 20 00 2d 00 - 65 00 20 00 31 00 34 00 2.8. .-.e. .1.4.
000000000012ebe8 38 00 20 00 2d 00 67 00 - 00 00 00 00 00 00 00 00 8. .-.g.........
000000000012ebf8 2e 00 00 00 00 00 00 00 - 00 00 00 00 80 ee 12 00 ................
000000000012ec08 0f 32 86 7c 05 00 00 00 - 80 ee 12 00 41 32 86 7c .2.|........A2.|
000000000012ec18 69 32 86 7c 00 00 00 00 - 00 00 00 00 20 f0 12 00 i2.|........ ...
000000000012ec28 44 00 00 00 00 00 00 00 - 78 34 86 7c 00 00 00 00 D.......x4.|....
000000000012ec38 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012ec48 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012ec58 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012ec68 00 00 00 00 00 f0 fd 7f - d8 c0 97 7c 00 00 00 00 ...........|....
000000000012ec78 00 00 00 00 00 f0 fd 7f - 00 00 00 00 00 00 00 00 ................
000000000012ec88 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012ec98 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012eca8 00 00 00 00 00 00 00 00 - 94 00 00 00 a8 00 00 00 ................

*----> State Dump for Thread Id 0xbd4 <----*

eax=00000000 ebx=00000000 ecx=00000002 edx=00000003 esi=7c97c0d8 edi=00000000
eip=7c90eb94 esp=009efc10 ebp=009efc98 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

function: ntdll!KiFastSystemCallRet
7c90eb89 90 nop
7c90eb8a 90 nop
ntdll!KiFastSystemCall:
7c90eb8b 8bd4 mov edx,esp
7c90eb8d 0f34 sysenter
7c90eb8f 90 nop
7c90eb90 90 nop
7c90eb91 90 nop
7c90eb92 90 nop
7c90eb93 90 nop
ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
7c90eb95 8da42400000000 lea esp,[esp]
7c90eb9c 8d642400 lea esp,[esp]
7c90eba0 90 nop
7c90eba1 90 nop
7c90eba2 90 nop
7c90eba3 90 nop
7c90eba4 90 nop
ntdll!KiIntSystemCall:
7c90eba5 8d542408 lea edx,[esp+0x8]
7c90eba9 cd2e int 2e

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
009efc98 7c90104b 0197c0d8 7c927357 7c97c0d8 ntdll!KiFastSystemCallRet
009efd18 7c90eac7 009efd2c 7c900000 00000000 ntdll!RtlEnterCriticalSection+0x46
00000000 00000000 00000000 00000000 00000000 ntdll!KiUserApcDispatcher+0x7

[SUGASHAK329]

here rest of the log file...



*----> Raw Stack Dump <----*
00000000009efc10 c0 e9 90 7c 1b 90 91 7c - 90 00 00 00 00 00 00 00 ...|...|........
00000000009efc20 00 00 00 00 00 e0 fd 7f - 00 90 fd 7f 00 00 00 00 ................
00000000009efc30 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efc40 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efc50 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efc60 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efc70 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efc80 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efc90 00 00 00 00 90 00 00 00 - 18 fd 9e 00 4b 10 90 7c ............K..|
00000000009efca0 d8 c0 97 01 57 73 92 7c - d8 c0 97 7c 2c fd 9e 00 ....Ws.|...|,...
00000000009efcb0 04 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efcc0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efcd0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efce0 00 00 00 00 00 00 00 00 - 00 e0 fd 7f 00 00 00 00 ................
00000000009efcf0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efd00 ac fc 9e 00 00 00 00 00 - ff ff ff ff 18 ee 90 7c ...............|
00000000009efd10 00 8e 91 7c ff ff ff ff - 00 00 00 00 c7 ea 90 7c ...|...........|
00000000009efd20 2c fd 9e 00 00 00 90 7c - 00 00 00 00 17 00 01 00 ,......|........
00000000009efd30 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000000009efd40 00 00 00 00 00 00 00 00 - 90 50 c6 82 01 00 00 00 .........P......

[SUGASHAK329]

Beware people... I have come to the conclusion that this foru is pure B.S...
I joined this forum because i was looking for help and that happened was that i was ignored... real professional guys...anyways i believe that the post are from the people who work here and not from regular joes... I even sent a private message to a few of the soo called admins and no response... not even an "i don't know... jus totally ignored... unfortunately Ive have come across several forums like this and all they are trying to do is push their product.. If this is not the case then i apologize to everyone at techzonez, but I've been through this too many time not to spot this crap...If you need help people I suggest you go to the forums under the websites of the products you have purchased... this will probably get erased rather quickly, but i hope i saved at least some of the frustation i felt when trying to get help from these (and i use the term loosely) experts... run people ...run fast ...run far....

[egghead]

thank you for your comments

if we have a product to push I would sure love it if you would point out what it is

I think you know how forums postings work and it works the same way here. If someone on the internet or staff knows what is going on with your computer we would have posted a solution. I do not know what is wrong so I am unable to comment.

Egghead

[Reverend]

I even sent a private message to a few of the soo called admins

Just for the record, and for the benefit of our other members, no he didn't.

[FastGame]

If you need help people I suggest you go to the forums under the websites of the products you have purchased

Thats good advice and usually the first place to start when having problems, after all, who knows the software better than the developer ?

anyways i believe that the post are from the people who work here and not from regular joes.

Hmm, the people that do work here, work for free.

Now if you're looking for reasons why you have this problem then I don't have the answer.

If you're looking for a solution to the problem then I'll give you "regular joes" answer that works in 99.9% of all software problems and its faster than waiting weeks for an answer......

Clean install the OS and re-install the program.

this will probably get erased rather quickly,

Wrong again ?

[PIPER]

....also for consideration.....are timezones.....patience is a virtue dood.....but alas...from this regular joe.....

[Conan]

Wow, like we exist here to serve your needs and you alone. Get a life bud, this forum wasn't created for you.

[PIPER]

Wow, like we exist here to serve your needs and you alone. Get a life bud, this forum wasn't created for you.

Good one!

[Curio]

Always happy to help.

[Reverend]

Reinstall the program.

When you got rid of the trojan it may have removed some of the required files.

[Curio]

Is there such a thing as a netchav

[cash_site]

I didnt even see this thread till today...LOL. Sorry Shuga... I can understand ur frustration, as posting from april to June is a long time for no answer.

Dont get upset, we do our best to help people out, and have a culture of "If i dont know, i wont post useless information" Hence the blank thread, but better that than all the SPAM from simply writing " ?? "

Now, as Rev posted, virus removal most times deletes required files. So re-install and try it out. Let us know what ur solution is for future reference. Cheers.

[Kane]

cash_site