Envelope printing problem in Word

[bruceb]

I have Dell 8200 .. XP Home and SP2 ... MS Office 2002 Pro

If I type a letter in Word (black color) .. it prints out fine

If I try to use the Envelope Addressing part of word, even though
I select Black for the color, I end up with like a Blueish-Grey
Color text would work pretty well, except my color ink is a bit low.

How can get word to print properly again for envelopes ? ?
FYI: I did try Uninstalling Office and reinstalling it and Office SP3

I am not sure, but I think this all started after XP SP2 went in.
Printer is a Lexmark X73

Thanks for your help

[Big Booger]

When you go to print, choose grayscale printing in the printer properties. That may fix the trouble you are having.

[bruceb]

I had already checked the color preferences in the printer setup.

[Big Booger]

I had already checked the color preferences in the printer setup.

Did you try the grayscale printing?

This site:
http://www.gmayor.com/changing_envelope_layout.htm

Shows several options involved in creating the envelope. Perhaps there is a setting you've missed that is causing the issues.

[bruceb]

I can not find any reference to "gray scale"
for the Lexmark X73 or in MS Word
This happens wether I select Auto in the
printer colors or Vivid .. and wether or not
I select a default font color in Word

[Big Booger]

I can not find any reference to "gray scale"
for the Lexmark X73 or in MS Word
This happens wether I select Auto in the
printer colors or Vivid .. and wether or not
I select a default font color in Word

Most printers have a "grayscale" mode that lets the printer only use the black ink cartridge for printing. This saves money for printing and "should" take care of your "bluish black" printing trouble.

I have never used a Lexmark product, I stick with HP, Canon, Fuji-Xerox mostly. So perhaps Lexmark don't use that terminology... but certainly that function should be present. It might just be labelled differently.

In your manual if you are experiencing difficulty with printing it states:

Colors are faded or not printing correctly
• Check the ink level graphic on the Cartridges tab of the Print Control Program. An ink
cartridge may be out of or low on ink. For help, see page 10.
• Use a different color setting.
• Select Printer Properties or Printing Preferences Document/Quality Natural Color
For help, see page 33.
• Use a different brand of paper. Every paper brand accepts ink differently and prints
with slight color variations.
• Clean the nozzles. For help, see the next section.
• Wipe the print nozzles. For help, see page 75.

http://www.lexmark.com/publications/eng/x73/index.html

But I am sure you have already consulted with your manual about this, as that's the first place to look whenever you have a trouble.