Registry Horrors!

[onerytk]

First of all thanks in advance if you can help me out at all.My problem is that after recently being exposed to a trojan infection the advice I have been given has got rid of the virus but has left me with some registry issues.I could not access user accounts or help and support on my pc and found this fix here
http://www.techzonez.com/forums/showthread.php?t=16640 which now means that I can get access to user accounts.However I am still unable to access help and support and the following errors were displayed using the fix""mshtml.dll was loaded but the Dll Register Server entry point was not found,this file cannot be registered""and""Dll Register Server in themeui.dll failed,Return code was
0x80004005.Any advice or referal would be greatly appreciated.

[Kane]

Try reinstalling Help and Support Center

[onerytk]

Thanks for the info kane but as you can see it now looks as though I have successfully disabled help and support but am now stuck in that position
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John Kearns>net stop helpsvc
The Help and Support service is stopping.
The Help and Support service was stopped successfully.


C:\Documents and Settings\John Kearns>cd/d%windir%pchealth\helpctr
The system cannot find the path specified.

C:\Documents and Settings\John Kearns>cd /d%windir%pchealth\helpctr
The system cannot find the path specified.

C:\Documents and Settings\John Kearns>rd packagestore /s /q
The system cannot find the file specified.

C:\Documents and Settings\John Kearns>rd packagestore/s/q
The system cannot find the file specified.

C:\Documents and Settings\John Kearns>rd installedskus/s/q
The system cannot find the file specified.

C:\Documents and Settings\John Kearns>rd installedskus /s /q
The system cannot find the file specified.

C:\Documents and Settings\John Kearns>cd binaries
The system cannot find the path specified.

C:\Documents and Settings\John Kearns>start /w helpsvc /svhost netsvcs /regserve
r /install
The system cannot find the file helpsvc.

C:\Documents and Settings\John Kearns>start /w helpsvc /register
The system cannot find the file helpsvc.

C:\Documents and Settings\John Kearns>

[Kane]

cd/d%windir%pchealth\helpctr
The system cannot find the path specified.

type cd /d %windir%\pchealth\helpctr

[onerytk]

Thank Kane yep typed it incorrectly did it right this time but help and support wont start it must be a registry hangover from all the scans and stuff I did getting rid of malware.

[onerytk]

Please Close This Post As I Am Receving Help On Another Site Thank You

[FastGame]

I just found another of your postws at a different forum. Atribune.org

http://www.atribune.org/forums/index.php?showtopic=2845


You were being helped there but never answered the last response.

You can onloy work at one forum. That's the rule. Otherwise we don't know what is what, and two poeple doing the same job is a waste.

Please go over there and let them know you are working here and ask them to close your thread there. Or close this one.

If you are working on this same problem elsewhere, it's the same. One forum per problem per person. Please choose at which forum you would like to contine.

Hmm, funny rule, but I kind of agree with the guy, doing things that many people suggest can lead to mass confusion.

Anyhoo...do an XP repair job and get on with life

Oh and use ERUNT and keep your registry backed up in case you have problems like this in the future.

Thread closed