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Thread: Deleted Items folder files disappear

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  1. #1
    Old and Cranky Super Moderator rik's Avatar
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    Quote Originally Posted by gwoodall View Post
    Thanks for the reply. I contacted MSN and they say they have no idea why this is happening, that their server has nothing to do with OE. So, I'm still in the dark. If your guess is correct, how do I turn OFF the folders sync feature?
    Well, I don't know if you can turn that feature off but I will keep looking...and forgive my ignorance but, Why would you want to? It's called the "Deleted Items" folder because these are the things you don't want, so you delete them. It isn't an archive or a review folder.

    Again, I apologize if this sounds rude for that is not my intention. But if You delete things they should go away. If you want to save them for review either leave them in the Inbox or create another folder in OE to store them in until you decide if they are needed or not.


    BTW, Welcome to Techzonez gwoodall. Stick around and grab some coffee.

  2. #2
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    Quote Originally Posted by rik View Post
    Well, I don't know if you can turn that feature off but I will keep looking...and forgive my ignorance but, Why would you want to? It's called the "Deleted Items" folder because these are the things you don't want, so you delete them. It isn't an archive or a review folder.

    Again, I apologize if this sounds rude for that is not my intention. But if You delete things they should go away. If you want to save them for review either leave them in the Inbox or create another folder in OE to store them in until you decide if they are needed or not.


    BTW, Welcome to Techzonez gwoodall. Stick around and grab some coffee.
    Thanks rik - and I would appreciate your continuing research on this problem. Since this problem started, I have created a Stored Items folder, but I just can't figure out why the Deleted Items disappear in the first place, since this never happened before! Thanks again!

    gwoodall

  3. #3
    Head Honcho Administrator Reverend's Avatar
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    2 possible scenarios:

    1. You may have a virus. Have you run a scan?

    2. Antivirus software can sometimes delete the contents of the folder. Disable email scanning (incoming) for a few days.

    NOTE: You will still be protected by your antivirus auto protect feature with email scanning disabled.

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