my laptop ethernet port is not working

[seadog24]

In device manager it shows it is working and the driver is there however when I plug in the ethernet cable it shows packets being sent but nothing being recieved!! Not sure how to rectify this at all. I have tried several times at different places all to no avail. It shows me connected but can not receive anything. Please help and thanks in advance

[phishhead]

is your firewall disabled. and is the NIC card enabled?

[seadog24]

not sure what the nic card is
but thanks

[phishhead]

its the network card.(ethernet port) to disable the firewall go to start run and type firewall.cpl then click ok. then disable and try it.

[seadog24]

tried to no avail

[phishhead]

double click the network icon in the taskbar then go to properties>>>click on the TCP/IP then properties. see if you have it set to automatically assign IP same with the DNS server. Are you running your internet thru a router if so try to plug the pc directly into the modem then reboot the pc.

[seadog24]

all ready set it but when I click on status on the connection icon it shows manually configured yet it is clicked on set automatically???

[phishhead]

is this a home PC or is it in an office environment. reason I'm asking could be a Group Policy . are you going thru a router? If not...I'd go into device manager and remove the network driver download a recent one and reboot and install the new driver.

[seadog24]

changed it to auto but still no packets being recieved
frustrating isn't it?

[seadog24]

I really appreciate the help!

[phishhead]

is this a home PC or is it in an office environment. reason I'm asking could be a Group Policy . are you going thru a router? If not...I'd go into device manager and remove the network driver download a recent one and reboot and install the new driver.

can you answer those questions. please

[seadog24]

have to go offline but will be back on in a few hours
c