Well, the user dropped off the box and when doing so she said that she could not even get the computer to boot up anymore. I told her to settle down and let me look at it before she considered it gone.

I checked power cord and opened it up to re-seat the power supply connector to the motherboard and when doing so I noticed two bulging capacitors on the motherboard. :-( I don't know how that could have been affecting the printing/internet connectivity matter but it needs to be addressed first.

Needless to say the printing problem has been put on hold.

Thanks for the suggestion though and if I give it a shot I'll post back with the results.