I had a user that got this virus and it is a pain to remove. It will not allow you to get online to download any tools. You can not open any or your normal admin tools (CMD, Services.msc, MSconfig). After some surfing on the internets I came across this great walk thru that got my user cleaned up in no time. So I thought I would pass this along.

http://www.geekpolice.net/malware-re...ide-t18839.htm