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Thread: Adobe Flash won't install

  1. April 19th, 2011, 20:47 PM #1
    Don Jane
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    Adobe Flash won't install

    I am using IE 8, Outlook and XP. about 3 months ago I installed IE 8 and since that time, adobe Flash has refused to download.
    Please Help !!!!!
    Don Jane
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  2. April 19th, 2011, 21:48 PM #2
    Reverend
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    There may be a corrupted version of flash already installed.

    Follow the instructions here to uninstall flash:
    http://kb2.adobe.com/cps/141/tn_14157.html

    Then restart your machine and download the latest version from here:
    http://get.adobe.com/flashplayer/

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  3. April 20th, 2011, 20:09 PM #3
    Don Jane
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    I uninstalled adobe and restarted my machine and reinstalled adobe and still no adobe
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  4. April 21st, 2011, 22:12 PM #4
    Reverend
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    Clear your browsing cache.

    Go to Tools > Internet Options. On the General tab click the Delete button.

    Download the offline installer from Adobe http://www.macromedia.com/go/full_flashplayer_win_ie

    Close IE and run the installer.

    When it has installed reopen IE.

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  5. April 22nd, 2011, 01:15 AM #5
    Don Jane
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    Thanks Reverend, but still not working !!!!
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  6. April 22nd, 2011, 21:04 PM #6
    Reverend
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    Go to Tools > Manage Add-ons > Enable or Disable Add-ons.

    Is 'Shockwave Flash Object' in the Enabled list.

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  7. April 22nd, 2011, 23:12 PM #7
    Don Jane
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    Shockwave is not in list
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  8. April 24th, 2011, 07:51 AM #8
    Reverend
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    Navugate to this location:

    C:\WINDOWS\system32\Macromed\Flash

    Inside that folder look for a file ending in ....FlashUtil.exe (or similar)

    Click on that file and it should update your flash and fix any missing files.

    Restart your computer when done.

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  9. April 25th, 2011, 19:46 PM #9
    Don Jane
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    All that file did was uninstall adobe flash - it didn't reinstall flash at all
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  10. April 26th, 2011, 18:00 PM #10
    Reverend
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    When you say Flash refuses to download, what error are you getting.

    Could you copy and paste the link to a specific site that you visit that requires Flash.

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  11. April 27th, 2011, 12:37 PM #11
    Don Jane
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    http://tsn.ca/
    -When I download flash, i says that download is complete but it won't work
    Thank you
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  12. April 27th, 2011, 19:13 PM #12
    phishhead
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    try to download flash from here:

    http://get.adobe.com/flashplayer/?promoid=BUIGP


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  13. April 27th, 2011, 20:20 PM #13
    Reverend
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    Go to this page http://www.adobe.com/software/flash/about/
    it will tell you what (if any) version you have installed.

    If it says no version is installed it should give you the option to install it.

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  14. April 28th, 2011, 03:11 AM #14
    Don Jane
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    It says that flash has already been downloaded but it still doesn't work and it is not in the list of all programs !!!!
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  15. April 28th, 2011, 19:21 PM #15
    phishhead
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    what if you download ccleaner and run the registry scan on it and do a system cleaner.
    http://www.filehippo.com/download_ccleaner


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