also try ctrl-alt-delete
to get the windows task manager
select processes and look for the qrez dll or something that may be the program runnung

right click on it and select end process tree

now try to uninstall

if this leads to know where you can try typing msconfig in the run dialog in the start menu

select startup

and uncheck the files that may be associated with the qrez program

reboot and uninstall


let us know how it turns out

i think system restore should do the trick

its such a nice feature

egghead