Starting on November 1, 2021, some users might be unable to open or use certain built-in Windows apps or parts of some built-in apps. This is caused by an issue with a Microsoft digital certificate, which expired October 31, 2021.

The following might be affected:

  • Snipping Tool
  • Accounts page and landing page in the Settings app (S mode only)
  • Start menu (S mode only)
  • Touch Keyboard, Voice Typing, and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips

Workaround: To mitigate the issue with Snipping Tool, use the Print Screen key on your keyboard and paste the screenshot into your document. You can also paste it into Paint to select and copy the section you want.

Partial Resolution: Microsoft will automatically update affected devices with KB5006746 released October 21, 2021 to resolve the following issues:
  • Touch Keyboard, Voice Typing and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips

Next steps: We are working on a near term resolution for the Snipping tool and the S mode issues and will provide an update when available.

Affected platforms: Windows 11, version 21H2

Microsoft