Check to see whether she has been experimenting with "macro's"

e.g

If you perform a task repeatedly in Microsoft Word, you can automate the task by using a macro. A macro is a series of Word commands and instructions that you group together as a single command to accomplish a task automatically.

Here are some typical uses for macros:

To speed up routine editing and formatting
To combine multiple commands; for example, inserting a table with a specific size and borders, and with a specific number of rows and columns
To make an option in a dialog box more accessible
To automate a complex series of tasks