Hey guys,

Got a problem with a Windows 2000 machine dropped off at my house.

First, I have NEVER used Windows 2000 before......sooooooo, I'm green, very green. Customer said modem did not work......I hooked up to his online connection after several restarts. Downloaded critical updates and SP4.

Now, when I go to connect, the thing restarts when it wants to dial. Contstantly getting and error saying some files were replaced by unrecognizeable files and I need the cd. Did you think the guy brought it with him before he went to New York?

No

So.......I gets this idea to put Norton's System Works 2003 on...to maybe help me out with file problems. Says it wants to access the hard drive which is not supported and if you do it anyway, your program will not work properly. This NT thingy must be a whole different animal. I hate compaqs (and you can imagine my shagrin when I came home to find it in my office.....ugh!) and this is a compaq 5726.

Needless to say I totally do not understand the control issue and my not being aloud to access certain things. I couldn't even find out how to uninstall McAfee, take programs out of start up...etc.

Can somebody help me out here with why the thing keeps restarting as soon as it tries to dial? What is up with the control issue? Do I need to change settings to allow myself to do/make changes to it? Guess I need a class........

Thanks,
Sharon