Yes Cash, I agree and have told her so.

Unfortunately, her brother, a very hard headed, closed minded and very grumpy person who calls himself a technician, told her he can get her upgraded to a newer system for cheaper than I could.

When it arrived it had ME on it instead of XP as advertised.....and had things switched and traded from the original deal. Her brother got his hands on it and it ended up with 98 on it and he had it royally screwed up. Took her cdrom out telling her because she has a burner she doesn't need it........ HA???????? She wants to burn cds you idiot!!!!!!!!! This is a guy who, while I was tutoring her, came out and told me I should teach her how to format and old 720? (I think thats what they are?)kb floppy disk. WHAT? Who can buy them anymore?????

I told her I won't support and continue to fix the crap he insists that she buy and that he makes worse when it hits the doorstep to compound the problem. I don't know it all, but I am constantly asking questions so that I know enough. Oh well, she traded headaches to save a few bucks and I've done all I can.

Sharon