Click start, click all programs.

Those folders and shortcuts are part of your start menu not startup folder.



As you typed:

C:\Documents and Settings\Customer\Start Menu\Programs

Start Menu, not startup

It puts shortcuts there so you can access them in your ALL PROGRAMS menu after you click on the start button.

Hope that helps.

Those 16 folders are also listed on your Start menu. Usually they represent and application that has more than 1 function or feature...

Like Accessories has more than 10 tools.. so they put it in one folder for better organization.