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Thread: start menu problems

  1. November 29th, 2003, 01:40 AM #1
    biker666_05
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    start menu problems

    whenever i click on start and then on search my cpu usage goes to 100 % and then the whole start menu and task bar sort of freeze so i cant do anything the desktop and icons still work though does anyone know whats wrong i already checked for viruses and i found one but i deleted it so dont know whats wrong
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  2. November 29th, 2003, 01:49 AM #2
    Conan
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    Open Task Manager and see if there are any suspicious looking Processes running in the background especially when this 100% cpu usage happens.

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  3. November 29th, 2003, 03:27 AM #3
    biker666_05
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    ive done that and theres nothing i dont recognize
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  4. November 29th, 2003, 03:33 AM #4
    FastGame
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    Is that the only thing that causes the problem ? does it do it all the time ?
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  5. November 29th, 2003, 03:38 AM #5
    biker666_05
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    yeah thats the only thing that causes the problem and it does it all the time
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  6. November 29th, 2003, 04:13 AM #6
    cash_site
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    is your computer all updated/patched and virus/trogan checked? Just a quick check to rule out trivial causes. Maybe an online check would be good, as new virus' can actually disable the checker and make it skip over the infected file. You said you did find a virus, what was it and effects?

    How long does the taskbar freeze for, do you have to reset etc?

    good luck anyway.

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  7. November 29th, 2003, 04:18 AM #7
    biker666_05
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    the taskbar stops responding period so i have to restart i do have all the updates and patches and i forgot what the virus was called sorry
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  8. November 29th, 2003, 04:24 AM #8
    rik
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    You might wanna try SFC /SCANNOW to see if it finds any missing or corrupt Windows files...

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  9. November 29th, 2003, 04:25 AM #9
    biker666_05
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    ok im going to go do that right now
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  10. November 29th, 2003, 06:27 AM #10
    biker666_05
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    i ran sfc /scannow and everything was ok
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  11. November 29th, 2003, 09:16 AM #11
    Conan
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    Through Task Manager you should be able to see the Process that is responsible for eating up all the cpu resources. What Anti-virus and Firewall program are you using?

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  12. November 29th, 2003, 09:48 AM #12
    biker666_05
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    im using mcafee and avg and my firewall is mcafee and zonealarm
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  13. November 29th, 2003, 10:04 AM #13
    Conan
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    You have 2 anti-virus programs and 2 firewall programs running at the same time?

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  14. November 29th, 2003, 10:05 AM #14
    biker666_05
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    yeah is that bad?
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  15. November 29th, 2003, 10:09 AM #15
    Conan
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    Originally posted by biker666_05
    yeah is that bad?
    Yes, that is the reason why your PC is freezing. Just use 1 anti-virus and 1 firewall.

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