Quote Originally Posted by veronica
It has done this many times. Each time it sends an error message to

microsoft. I have XP. A gateway pc. model 200c. Thanks.
Have you tried using System Restore to restore your PC to a time before this problem started occurring?

System restore is located here: C:\Windows\System32\restore\rstrui.exe however there should be a shortcut in the Start menu under All Programs\Accessories\System Tools