Quote Originally Posted by Island_Boy_77 View Post
Here's a thought - are then any web-based tools that allow for "sifting" through a webmail account to delete emails with certain attributes? I was thinking that she could delete all mail from certain senders or domains (like old newsletters - she's subscribed to quite a few of those), or certain dates / date ranges?
I don't think there any webmail filters. Her ISP should be able to delete emails from specific senders/domains.

Once she has sorted this mail problem out make sure when she uses outlook again the 'Leave a copy on the server' option is unchecked.