Hanging on shutdown or reboot

[MrDak]

When I reboot or shutdown, after I get the usual small windows that say saving your settings and then windows xp is shutting down, the last one goes away, and then it hangs for exactly 45 seconds and then reboots normally. I have already used bootvis, I have searched everywhere and there are some similar problems and a few tweaks that I've run across, but none actually explain the same problem exactly as I am experiencing. This happened all of a sudden. Can someone help me find a solution ? Maybe show me how to troubleshoot this so I can find out if and what program is hanging this up. It's wierd cuzz I never did get a prompt that some program is still running or not responding. seems like it all works fine except that it just does something extra for 45 seconds. Any ideas would be appreciated....

:rolleyes: thanks

[phishhead]

do you use a firewall like zone alarm? Just to start off with seems like it is hanging closing some apps.

[Thor]

Have you recently installed new software? Before shutting down look in the task manager and see what's running. Not just apps but processes too. See if there's anything unusual in there. Start closing the apps 1 by 1 and reboot until you find the one causing the hangup.

[Jackpot]

How to improve on shutdown time ?

Close apps automatically & quickly at shutdown,

Open Registry by going to START-RUN and typing REGEDIT...
Navigate to HKEY_CURRENT_USER\CONTROL PANEL\DESKTOP and look for AutoEndTasks.
On my computer default value is 0. Change it to 1. Thats all.

Further more you can reduce the time it takes for Windows to issue kill directive to all
active/hung applications.
In doing this only constraint that you should make sure exists is that
HungAppTimeout is greater than WaitToKillAppTimeout.

Change the values of WaitToKillAppTimeout to say 3500 (since default value for HungAppTimeout 5000
and for WaitToKillAppTimeout is 20000)

I'm running Winxp...and it helped mine.

Hope this helps... :cool:

Jackpot

[MrDak]

I don't have any new apps or services running in task manager,but yo jackpot, I'll be back here in a little bit...you just rang a bell...BrB shortly..

[MrDak]

Oh well, wrong bell.

I need to find out what program is holding up the works. how.
any other registry keys related to time outs or shut down ?

[phishhead]

also could be a bad NIC card. just throwing out some ideas guys.

[Dehcbad25]

I had a similar problem, and it was caused by a service installed by some program. Luckily, I tend to look a lot to my running services, so I just closed all that I thought were new, and then when I restarted, it was normal. But of course, services always start on startup, so I just went stoping one and restarting, until I saw the error problem was gone. Then at that point I had the problematic service isolated, and I just went and disabled it from the services at the Administrative task.
Unfortunately, I don't know of any easier way. But think that if you have 40 services running, it only means restarting 26, since 14 services at least are started by the system, so you can't shut them down from the task manager ;)
Start with the strange ones, and you shouldn't spend more than an hour:p
Get a cup of coffe, a magazine, and you wil have it done in no time (the magazine is to read on the reboot process, mine can take up to 10 minutes :D )

[MrDak]

I have only 16 running when I reboot, before anything else. I watch the services like a hawk and there is nothing new. I'm going to try that suggestion and let you know the results. what about the NIC card ???

[Stripe]

If the system is hanging on shutdown, the the OS is having difficulties stopping either a service/device driver/TSR...

Things I would look at:

Did you install any new drivers?
Services running (you sound like you have already done this)
TSR...although it may not show a running app/service, some things are still loaded to memory. Run msconfig and see what is starting up.

Then of course, run the typical virus scan...

[phishhead]

here is what I found at MSMS Knowledgebase article (http://support.microsoft.com/default.aspx?scid=kb;en-us;307274)
heres another one
Resources to Help Troubleshoot Shutdown Problems in Windows XP (http://support.microsoft.com/default.aspx?scid=kb;en-us;308029)

[Tinker]

If you do not have any luck following the great tips to this point you may want to check for Ad-ware. I have these apps slow my shut down and and boot before.. I use 2 software apps to check for this....

Ad-ware 6 (http://ftp.pcworld.com/pub/new/privacy___security/aaw6.exe) by Lavasoft...

Spybot-Search & Destroy (http://spybot.eon.net.au/)

I hope this helps...:D

[Stripe]

Good find Phish.

I'll have to keep an eye on this. I have the IME on my system and may experience this sooner or later.

[MrDak]

Man I'm stuck, I have tried and tried but can't find it,,,that is the program or service that is hanging on here. Is there a way to somehow have xp write to a log what is running and\or shutting down when you reboot ? I'm gonna keep on looking. I appreciate all the responses here, thanks:(

[Reverend]

Have you tried disabling the NVIDIA Driver Helper Service ??

If the Nvidia service is enabled it can slowdown shutdown/reboots.

Control panel > Administrative tools > Services.
Double click NVIDIA Driver Helper Service and hit the stop button.Then select Disabled from the Startup type menu. Apply.

[Tinker]

Go to ** PC Pitstop ** (http://www.pcpitstop.com/default.asp) and run the full test. One of the things that you will get is a list of the running apps. You will also get tips as to things to do to make your system faster and more stable...

Also try running the add ware apps I posted earlier in the thread.

[SupaStar]

Perhaps it's taking some time to clear the page file? Assuming you have this feature enabled (it is disabled by default).

Details here (http://www.winguides.com/registry/display.php/244/).

[MrDak]

Hi Rev,
Yes I did, that was one of the first things I tried. I've searched and found a few reg tweaks and a couple of other ideas like the one you mentioned, but nothing seems to do it. In event viewer under applications I find this--

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 3/19/2003
Time: 1:14:17 PM
User: NT AUTHORITY\SYSTEM
Computer: BUD1200
Description:
Windows saved user BUD1200\Dan registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

OK Rev, This may be a problem although microsofts knowledge base articles say that this error should be ignored. Do you know how to go about finding the service that is responsible ? I understand what they mean here but how do I find the service that needs to be changed, ??:mad:
You know it only hangs for 45 seconds and then the system reboots and it's fine. It's just that I know it's not supposed to happen.:( I had the reboot time down to about 50seconds total. Then this sh&t.....:mad: starts happening..

[MrDak]

By the way, I will try the pcpittstop idea to see if it shows me something else running, never thought of that...good one. and as for the page file stuff,,,I've allways had that set to clear the page file on shutdown..thats a great tweak. but doesn't apply..:(

[Conan]

Originally posted by MrDak
and as for the page file stuff,,,I've allways had that set to clear the page file on shutdown..thats a great tweak. but doesn't apply..:(

I would disable that tweak if a fast shutdown is what you're looking for.

[MrDak]

Conan just slips on in with the solution to a slow damn shutdown. soon as I undid the tweak and rebooted the second time she was fine. What do you know,,,,,,Thanks Conan dude for waking me up,,,,

[Conan]

Glad your problems are solved!:D

[SupaStar]

Ahhmmm, not tying to take the shine off your victory but I'm pretty certain that's what I said to do ;)

Originally posted by SupaStar
Perhaps it's taking some time to clear the page file? Assuming you have this feature enabled (it is disabled by default).

Details here (http://www.winguides.com/registry/display.php/244/).

Anyway, it's a good thing your problem got sorted out :)

[MrDak]

oooooo, that's eeeeeeeewwwww, also.:D
supastar, that is correct sir,
you know I shoulda caught that. thanks:eek:

what I did was, ,,,a long time ago I applied the tweak. then just recently, I changed my memory around and set the paging file to 1 gig, to match my physical ram and I didn't think windows would take that long to clear\delete it at shutdown..;) at least it's not a problem like some program hanging things up,,,,

Thank you for the help, Everybody!!