A friend of mine recently had his system rebuilt from scratch (not by me). He was originally on Windows 98 and moved to Windows ME. He has an MSN email account (eg. [email protected]) and was using Outlook Expresss to access this, I believe via POP3.

On the new system we are totally unable to access email from OE (version 6), either using POP3 or by using HTML. we've done everything in help documents/knowledge base articles but all to no avail.

Pop3 gets stuck on the server login authentication screen and says...

Unable to poll for new messages on your HTTP server. Account: 'Hotmail (1)', Server:
'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

Access online via HOTMAIL is OK.

The following Knowledge base articles have been consulted (plus many
others): 173952, 179950, 297790, 220852, 173439.

Mail servers used were pop3.email.msn.com and smtp.email.msn.com

MSN support have replied rather unhelpfully with...

"The MSN account in question is currently in an expired status. Generally, this occurs due to different reasons that cannot be conveyed through online methods."

and have said on the phone that this service has not been available for 4 years now however...

Mail can be sent to the account and accessed online and anyway it was all working fine just a month ago.

Can anyone shed any light on this matter?