When I go into Outlook Express, I usually delete a lot of junk mail before I even read it. These items then go into the Delete Folder. I then click on the Deleted Folder, to Empty it, but when I do that I get the hour glass and nothing more. It kind of freezes there. Doing that Con-Alt Del allows me to then unfreeze the computer by ending that task, but I still can not open the Deleted folder to empty it. I have to then manually shut down the computer. Sometimes after the reboot, I can then empty the items in the Deleted Folder, but sometimes I need to reboot a few times. This just started two days ago. I have not changed or added any pragrams lately. I am running Windows XP Pro including SP2. Thanks in advance for any suggestions. Mike