start menu problems

[Big Booger]

Temporarily disable the AV, firewall, and any other background program.

Then run search, and if it freezes wait for about 10-20 minutes until it unfreezes.

Then shut off the search companion. To do that click the "change preferences" option in the window on the left of the search screen.

Then click search:

"WITHOUT AN ANIMATED Screen CHARACTER"

It could be that the character is slowing down your PC causing the freezing.

One thing, what are your system specs?


Also try click the WINDOWS KEY, and F for a file search. and the Windows Key + F1 for a "my computer" search.